Refund Policy

A legal disclaimer

Last updated 28/2/2026

Refund Policy in full

At SmooleyArt, all artwork is created and sold with care, Please read this policy carefully before making a purchase.

All Sales Are Final

Due to the nature of original artwork and custom pieces, all sales are final.

I do not offer refunds or exchanges for :

Changes of mind

Incorrect size or style chosen

Personal preference after purchase

Commissioned or custom-made artwork

By placing the order, you agree to this Refund Policy.

If your artwork arrives damaged, you must contact me within 48 hours of delivery with:

A description of the damage

Clear photographic evidence of the packaging and the artwork

If the damage is confirmed, I will offer one of the following at my discretion;

A replacement (if possible) or

A partial or full refund

Claims after 48 hours cannot be accepted.

If your order is confirmed as lost by the delivery service, a replacement or refund will be issued after an investigation period,